Invozio's FAQ

Your First Resource of Answers

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Here we have compiled the absolutely most common questions we receive from our customers.

Can I invoice tax-free expenses that exceed 50% of the invoice amount?

Has my invoice been paid?

How do I claim a deduction for expenses?

Am I eligible for unemployment benefits if I use Invozio?

How can a user pre-registers before creating their first invoice?

What conditions do I need to meet?

I want to invoice without VAT – is that possible?

Is there any agreement I need to sign with Invozio?

What if I get ill?

Can my client use Paypal for payment?

Can I use my own logo on the invoice?

Do I need an agreement with client

How can I send my invoices via your platform

When will I receive my salary?

Is there a limit as to how small an amount I can invoice?

How do I fill in my bank details correctly?

Can I invoice through Invozio even if I have a non-payment record in my credit history?

Is Live artist exempt from VAT?

Do I Need to Register My Assignments?

How do I calculate my net pay or what should I charge the customer?

Do I have to register to use the service?

When will my customer receive the invoice that I have created?

How do I create credit note for my invoice?

There is an error in the invoice I created. What should I do?

What happens if my invoice remains unpaid?

What is included in the social security contributions?

Which VAT rate should I choose?

Do you have questions about our insurance and its terms?

How to Order an Employment Certificate (Arbetsgivarintyg)?

Do I need to specify my working hours on the invoice?

Does Invozio Have an Age Limit?

Can you handle lower employer contributions for individuals aged 67 or older?

My client says they have paid my invoice, but I have not received any salary. What should I do?

My account has been deactivated, why?

I need details to draft a contract with my client.

Can I invoice ROT or RUT through Invozio?

Why has Invozio switched to Revolut Bank?

Can Revolut really be trusted?

How large is Revolut as a company?

What does Invozio Revolut account mean for me as a user?

Why is not the account with a Swedish bank?

How can I be sure I am paying the correct account?

Is it possible to invoice a commission through Invozio?

What is a consolidated invoice and how does it work?

How do I get paid faster?

I want to change my tax rate to something other than 30%.

Can I edit an invoice after creation?

What happens to the invoice after it has been credited?

What should I do if I’ve been in an accident or caused damage?

What’s the maximum ROT/RUT deduction amount I can get?

Can I deduct a computer or phone as a tax-free expense?

How is vacation pay taxed?

What happens if I have debts with Kronofogden and receive my salary through Invozio?

Do you offer instant salary payouts?

Why is the instant salary payment not working for my bank account?

Why does Invozio use Brite for salary payouts?

Why do I select my bank account via Brite?

Can Invozio create an invoice for me?

Can my customer pay the invoice with Swish?

How does a Swish payment work for my customer?

Can I change the design of my invoice?

Login and passwords

I’ve changed my email address. Can I log in with the new one instead?

I've forgotten my password, what should I do?

Occupational pension

How does the occupational pension at Invozio work with Idun Liv?

What happens to my existing pension savings with SPP?

Do you have questions or concerns about your occupational pension, your savings or your insurance?

Loyalty programme

How does the loyalty programme work?

How do I earn points?

What loyalty levels are available?

How long are my points valid?

Can I combine my loyalty discount with a promotional code?

What long-term rewards are available?

Questions about the websites functions and features

Can I see what I've earned in a given period

We are five workers who often work together. Do I need to write in everyone's details each time?

Can I see the invoices I registered previously?

Close my account

I often invoice the same clients; do I have to enter their details every time?

Can I invoice in other currencies?

How does Invozio's pricing model work?

How does holiday pay work when I invoice through Invozio?

What expenses are deductible for freelancers?

Can I invoice clients worldwide with your platform?

I don't have a Swedish personal identity number, can I still register?

Can I receive a wellness allowance through Invozio?

What does Invozio's express payment involve?

How do I create a contract with my client?

Can I send an e-invoice through you if my client requires it?

Can I order an ID06 card through Invozio?

How long has the company been established, and where is your headquarters?

What payment terms should I choose when invoicing through you?

Can my client pay my social security contributions?

I won't be invoicing worked hours, how do I proceed?

Can I copy a previous invoice?

Do I need to register my hours or worked days to be able to invoice?

Tax Free Mileage

What determines whether a journey qualifies for tax-free mileage allowance?

Is there a minimum distance for a tax-free mileage allowance?

When can I receive a tax-free mileage allowance?

When am I not entitled to a tax-free mileage allowance?

What is a place of employment?

Is my home automatically my place of employment?

When do trips to the customer count as business trips for a fixed-term assignment?

Can I get tax-free mileage allowance for trips to a long-term assignment?

Can I receive mileage allowance from my place of employment to a long-term assignment location?

Can I receive mileage allowance between different workplaces?

What happens if my place of employment is the customer's studio?

Do trips to customers count as business trips when my home is my place of work?

Are trips to a fixed assignment business trips if the customer is far away?

What are the tax-free mileage allowance rates?

What is considered a private car?

What is included in the allowance of SEK 25 per Swedish mile?

Can parking fees and congestion charges be reimbursed separately?

Can I get more than SEK 25 per Swedish mile in mileage allowance, and how is the rest taxed?

Can I receive both a per diem allowance and a mileage allowance?

Can I receive mileage allowance for a rental car?

Can I receive mileage allowance for taxis or public transport?

Does the same mileage allowance apply when driving abroad?

What information should be included in a driving log or travel expense report for mileage allowance?

What is the key takeaway about tax-free mileage allowance?

Travel Allowance

What is a travel allowance (traktamente)?

When can I receive a tax-free travel allowance?

Can I receive a travel allowance for a trip without an overnight stay?

How much is the travel allowance in Sweden in 2026?

How is the travel allowance calculated for a trip abroad?

What applies if I visit several countries on the same day?

Do I need a receipt for the travel allowance?

Can I receive reimbursement for a hotel?

What happens if I receive complimentary meals during the trip?

How much is the travel allowance reduced in Sweden?

How much is the travel allowance reduced abroad?

What is a meal benefit?

What applies if the customer buys me lunch?

What applies to hotel breakfast?

What applies to food included in an airline or train ticket?

What applies to representation?

What applies if I pay for the food myself?

What happens after three months in the same location?

Can a person accompanying me on the trip receive a travel allowance?

Can the travel allowance be invoiced to the customer?

How do I register a travel allowance with Invozio?

What is important to know about the travel allowance?