Invozio's FAQ

Your First Resource of Answers

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Here we have compiled the absolutely most common questions we receive from our customers.

Can I Invoice If Tax Free Expense

Has my invoice been paid?

How do I request expense deductions?

How do I claim a deduction for expenses?

Am I eligible for unemployment benefits if I use Invozio?

How to make advance registration of an invoice?

What conditions do I need to meet?

I want to invoice without VAT – is that possible?

Is there any agreement I need to sign with Invozio?

What if I get ill?

Can my client use Paypal for payment?

Can I use my own logo on the invoice?

Do I need an agreement with client

How can I send my invoices via your platform

When will I receive my salary?

Is there a limit as to how small an amount I can invoice?

How do I fill in my bank details correctly?

Can I invoice through Invozio even if I have a non-payment record in my credit history?

Is Live artist exempt from VAT?

Do I Need to Register My Assignments?

How do I calculate my net pay or what should I charge the customer?

Do I have to register to use the service?

When will my customer receive the invoice that I have created?

How do I create credit note for my invoice?

There is an error in the invoice I created. What should I do?

What happens if my invoice remains unpaid?

What is included in the social security contributions?

Which VAT rate should I choose?

Do you have questions about our insurance and its terms?

How to Request an Employer's Certificate via Invozio?

Do I need to specify my working hours on the invoice?

Does Invozio Have an Age Limit?

Can you handle lower employer contributions for individuals aged 67 or older?

My client says they have paid my invoice, but I have not received any salary. What should I do?

My account has been deactivated, why?

I need details to draft a contract with my client.

Can I invoice ROT or RUT through Invozio?

Why has Invozio switched to Revolut Bank?

Can Revolut really be trusted?

How large is Revolut as a company?

What does Invozio Revolut account mean for me as a user?

Why is not the account with a Swedish bank?

How can I be sure I am paying the correct account?

Do I need to do anything as a customer?

Is it possible to invoice a commission through Invozio?

What is a consolidated invoice and how does it work?

How do I get paid faster?

I want to change my tax rate to something other than 30%.

My client says they have paid my invoice, but I haven't received any salary. What should I do?

Can I edit an invoice after creation?

What happens to the invoice after it has been credited?

What should I do if I’ve been in an accident or caused damage?

What’s the maximum ROT/RUT deduction amount I can get?

Can I deduct a computer or phone as a tax-free expense?

Login and passwords

I’ve changed my email address. Can I log in with the new one instead?

I forgot my password!

Can I change my password?

I've forgotten my password, what should I do?

Questions about the websites functions and features

Can I see what I've earned in a given period

We are five workers who often work together. Do I need to write in everyone's details each time?

Can I see the invoices I registered previously?

Close my account

What is meant by My wages history?

I often invoice the same clients; do I have to enter their details every time?

Can I invoice in other currencies?

How does Invozio's pricing model work?

How do preliminary invoices work?

How does holiday pay work when I invoice through Invozio?

What expenses are deductible for freelancers?

Can I invoice clients worldwide with your platform?

I don't have a Swedish personal identity number, can I still register?

Can I receive a wellness allowance through Invozio?

What does Invozio's express payment involve?

How do I create a contract with my client?

Can I send an e-invoice through you if my client requires it?

Can I order an ID06 card through you?

How long has the company been established, and where is your headquarters?

What payment terms should I choose when invoicing through you?

Can my client pay my social security contributions?

I won't be invoicing worked hours, how do I proceed?

Can I copy a previous invoice?

Do I need to register my hours or worked days to be able to invoice?

Pension

How does the occupational pension at Invozio work with SPP?

Tax Free Mileage

How does mileage reimbursement work with Invozio?